Each nightwear is provided with a 100% guarantee against any manufacturing defect. Our guarantee does not apply to damaged products which are used or damaged during transportation. You can inform the issue to our sales department with photos and videos by any communication methods within a month from the date you received the products.
In the case of the manufacturing defect, our quality department will evaluate the issue immediately. Once we have agreement on the quality, Glamour Factory will provide the best solution for you!